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Florida insurance claim denials rise after hurricanes Helene and Milton

Many denied claims relate to flood damage, a peril not typically covered under standard homeowners' insurance policies

by Trimmel Gomes
October 30, 2024
in News
0

By Trimmel Gomes, Florida News Connection

Since hurricanes Helene and Milton devastated Florida, more than 49,000 insurance claims have been denied, leaving thousands of residents in financial uncertainty as they attempt to rebuild.

According to data from the Florida Office of Insurance Regulation, many companies denied claims related to flood damage, a peril not typically covered under standard homeowners’ insurance policies.

Mark Friedlander, corporate communications director for the Insurance Information Institute, explains that many denied claims result from homeowners not having separate flood insurance, which is required for policyholders with Citizens Insurance and those with mortgages in high-risk zones.

Flooding at MacDill Air Force Base in Tampa on Sept. 27 following Hurricane Helene. (U.S. Air Force photo by Capt. Kaitlin Butler and 2nd Lt. Laura Anderson, via Defense Visual Information Distribution Service)
Flooding in Tampa following Hurricane Helene. (Capt. Kaitlin Butler and 2nd Lt. Laura Anderson/U.S. Air Force, via Defense Visual Information Distribution Service)

“Standard home, condo and renters policies do not include flood damage,” Friedlander pointed out. “If you’re filing a flood loss with your property insurer, it’s going to be denied. Another issue is not meeting the deductible; that’s another big category of denials.”

For instance, he noted if you have a $10,000 windstorm deductible and your damage is $8,000, there will be no claim payout. He added the threshold has led many homeowners to find themselves without compensation for damages falling just short of deductible limits. He emphasized property owners should consider purchasing separate flood-insurance policies to be fully financially protected.

For residents whose claims were denied, Friedlander advised considering Federal Emergency Management Agency assistance as a partial alternative. He revealed some homeowners intentionally file claims they know will be denied to meet FEMA requirements.

“In order to qualify for FEMA emergency grants, you must prove to FEMA that you did not have insurance coverage for the loss,” Friedlander stressed. “The only way to do that is to get a denied claim. You need to show the letter from your insurer to FEMA as part of the application process for the grant.”

Florida’s high cost of property insurance added another layer of difficulty, with annual premiums averaging $5,527 dollars for a home valued at $300,000. The premium is more than twice the national average, creating a financial strain for many. Despite the recent hurricanes, Friedlander reassured residents Florida’s insurance market remains resilient, crediting recent legislative reforms.

Florida News Connection is a bureau of the Public News Service. Banner image: Flooding in Lakeland as a result of Hurricane Milton (Jocelyn Augustino/Federal Emergency Management Agency, via Defense Visual Information Distribution Service).

Sign up for The Invading Sea newsletter by visiting here. If you are interested in submitting an opinion piece to The Invading Sea, email Editor Nathan Crabbe at ncrabbe@fau.edu.

Tags: disaster reliefFederal Emergency Management Agencyflood insurancefloodingFlorida Office of Insurance Regulationproperty insurance
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